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  Case: Angry Parent
A parent in Mr. Jack's class is upset with an assignment grade that he gave to his child. Instead of contacting the teacher, the parent went straight to the principle via email. As a professional, the teacher is frustrated that the parent didn't contact him first. How does Mr. Jack handle the situation with both the parent and the administrator?
Solution: (Rates are posted for this solution!)
Mr. Jack should first sit down with his administrator and find out what specific concerns the parent expressed. Then, Mr. Jack should share his documentation of the students performance, behavior, and any other factors that would have affected the students grade. He can ask his administrator how should he proceed with addressing the parents concern himself. Should he contact the parent while the administrator is present, should he schedule a parent/teacher/administrator conference, or should he allow the administrator to contact the parent to discuss his documentation of the students grade. Whether the Mr. Jack and/or the administrator speaks with or meets with the parent, they need to understand what factors contributed to their student earning the grade in which they did (they need to be aware of the documentation). Mr. Jack and/or the administrator must also help the parent to understand how vital it is to communicate their concerns with their students teacher first, as they will have the information needed to possibly resolve issues and provide understanding.
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: It is a good idea to first gain an idea of what the parent was feeling when going to the principle, and then setting up a meeting with the parent to discuss ways to communicate in the future.
Rated On: October 19, 2015 12:50 am
Rated By: zaLyju
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original No
Comments: very detailed response. this is helpful
Rated On: October 16, 2017 1:00 am
Rated By: yReNyp
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: I agree this is a great detailed solution.
Rated On: October 20, 2019 10:08 pm
Rated By: JeTeQu
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: This is a great solution.
Rated On: February 19, 2020 7:29 pm
Rated By: JeRaGu