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  Case: Behavior Problem
There is a lot going on here.

I have a female student I will name Tammy. She is a tomboy. She is the biggest (tallest) girl in the classroom. She is a bully. Mom told us at the last meeting that the reason her daughter misbehaves is because we do not ask her why she isn't smiling when she is in a bad mood. We have since tried this approach, but it doesn't work. When Tammy slips into her bad moods (mom claims she is ODD, bipolar, and ADHD), she will not come back out. During a math lesson she told me that I was stupid and I don't know how to teach and I don't know what I am talking about.

She is in RTI, LLI, and recently entered a behavior program to attempt to get the violent outbreaks under control. (On top of her verbal attacks, she has kicked at least one student every day for the past 2 weeks).

What else can be done to control Tammy in the classroom? The parents are fed up with the phone calls home and will only accept calls about illness. Tammy knows this and uses it to her advantage.
Solution: (Rates are posted for this solution!)
Sometimes its important to meet the student halfway. I would make Tammy believe that I understand her even if I have no clue. When I had to deal with difficult students in the past this have worked.