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  Case: Parental Complaint
A parent complains about not being informed and kept up to date on their child's progress. You have tried ringing on numerous occasions but have never made contact. How would you handle this situation?
Solution: (Rates are posted for this solution!)
Corresponding by email will provide "proof" of your attempts to contact the parents (asking them to phone you, asking them to set up a time to meet). The administration at the school should be made aware of the situation and you should provide them with written documentation of the dates and times you attempted to reach the parent, in addition to any other type of contact such as weekly class letters, requests for conferencing and so on. When a progress report or report card is sent home, be certain to attach a letter asking the parents to contact you and provide the best way for you to reach them. Make certain the parents know they can call the school and you will phone them back during non-instructional time.
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: This is a great solution.
Rated On: October 16, 2015 5:19 pm
Rated By: uqeMeg