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Case: The Parent who makes verbal threats
A student is slightly injured during a game in class. His parents have been at odds previously with school personnel for a variety of reasons. The father arrives at school for a scheduled appointment you have arranged. He proceeds to make several verbal threats
and accusations towards you.
Parent : I'm not here for niceties.
You: I have been informed of your son's injury.
Parent : He isn't the only one who's going to be hurt. I'll sue you and make sure you don't have a job.
You???
Solution: (Rates are posted for this solution!)
"Thank you for coming in and discussing this matter with me. However, until you calm down, we will be unable to discuss this matter. If that suits you, then you may leave at your own convenience. If you would prefer to talk, lets move to another location, where we can sits back and talk. If you would like, we can meet with the principal together, and discuss this as a group. We can even reschedule this if you prefer. Whatever works for you will work for me. Thank you again for your concern with your child. |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: I was happy with the last half but not the first. |
| Rated On: October 16, 2014 3:47 am |
| Rated By: PezaLe |
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Rating
| The suggested solution is respectful of the individual (student) |
No
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| The suggested solution is relevant to the case |
No
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| The suggested solution is reasonable (easy) for the teacher to implement |
No
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| The suggested solution is likely to solve the problem/issue |
No
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| The suggested solution is original |
No
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| Comments: I would immediately end the conversation and contact administration. I would not engage or make concessions to such a person |
| Rated On: October 19, 2014 2:10 am |
| Rated By: uZyvaP |
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Rating
| The suggested solution is respectful of the individual (student) |
No
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
No
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| The suggested solution is original |
No
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| Comments: That comment might just make the parent even more upset. Try getting someone in with you to hear the conversation and help with calming the parent down, |
| Rated On: October 20, 2014 12:32 am |
| Rated By: Sanubu |
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Rating
| The suggested solution is respectful of the individual (student) |
No
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| The suggested solution is relevant to the case |
No
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| The suggested solution is reasonable (easy) for the teacher to implement |
No
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| The suggested solution is likely to solve the problem/issue |
No
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| The suggested solution is original |
No
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| Comments: disagree |
| Rated On: October 20, 2014 3:39 am |
| Rated By: Neyvis Mendoza |
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Rating
| The suggested solution is respectful of the individual (student) |
No
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| The suggested solution is relevant to the case |
No
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| The suggested solution is reasonable (easy) for the teacher to implement |
No
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| The suggested solution is likely to solve the problem/issue |
No
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| The suggested solution is original |
No
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| Comments: I would not agree with this. I think at that point, it's too late for a response telling them to calm down. |
| Rated On: October 20, 2014 3:53 am |
| Rated By: WeGuQy |
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Rating
| The suggested solution is respectful of the individual (student) |
No
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| The suggested solution is relevant to the case |
No
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| The suggested solution is reasonable (easy) for the teacher to implement |
No
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| The suggested solution is likely to solve the problem/issue |
No
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| The suggested solution is original |
No
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| Comments: You should immediately insist that a third party be involved in any future conversations. Good idea on suggesting that they calm down, and can leave at any time. |
| Rated On: February 27, 2015 7:17 pm |
| Rated By: myNyHy |
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Rating
| The suggested solution is respectful of the individual (student) |
No
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| The suggested solution is relevant to the case |
No
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| The suggested solution is reasonable (easy) for the teacher to implement |
No
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| The suggested solution is likely to solve the problem/issue |
No
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| The suggested solution is original |
No
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| Comments: While I think this statement would be made with good intentions, it could easily just make the parent more irate and escalate the situation. Saying anything about "calm down" while someone is angry usually has the opposite effect. |
| Rated On: February 28, 2015 4:41 am |
| Rated By: Hannah Poore |
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Rating
| The suggested solution is respectful of the individual (student) |
No
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| The suggested solution is relevant to the case |
No
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| The suggested solution is reasonable (easy) for the teacher to implement |
No
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| The suggested solution is likely to solve the problem/issue |
No
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| The suggested solution is original |
No
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| Comments: I would rather suggest involving administration immediately! |
| Rated On: March 2, 2015 1:03 am |
| Rated By: Tana Bill |
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Rating
| The suggested solution is respectful of the individual (student) |
No
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| The suggested solution is relevant to the case |
No
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| The suggested solution is reasonable (easy) for the teacher to implement |
No
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| The suggested solution is likely to solve the problem/issue |
No
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| The suggested solution is original |
No
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| Comments: The parent may get more angry and aggressive with their son. The child would suffer and not trust you no longer. It should be arranged later on. End of story |
| Rated On: October 13, 2015 5:37 pm |
| Rated By: bahete |
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