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  Case: Bullies in the playground
A parent comes in after school and states that their child is being continually bullied in the playground.
Parent: "I've come away from work early to deal with this problem. You wouldn't know because this happens during playtime and there is never a teacher on duty. It is always happening, the school does nothing about it and the child is too scared to come to school."
Continue this scenario to resolve the issue.
Solution: (Rates are posted for this solution!)
Reassure the parent that you will do everything in your power to ensure that their student will not be bullied, at most school grade levels go to recess together so I would get w/ my team and make them aware of the situation. I would also walk around and interact w/ the students more so that see I am not just standing in one location. I would also pay close attention to the student who has been bullied and have a talk w/ him/her and let them know that I will be monitoring the situation more closely. I would always encourage the student to feel free to come and speak w/ me and let the student know this type of behavior is not tolerated.