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  Case: Parent problems
In the eLearning world, we are all still trying to figure it out. I have tried many ways to communicate with parents, provide many ways to teach material, differentiate instruction, and provide audio recordings of instructions when the students are doing independent activities. One parent gets angry almost every day usually about the work being too much, or too hard, or not enough instructions. I want to work with this parent to make sure they are happy and feel like they are being heard, however I am running out of ideas and strategies to try to make this happen. I wanted to know what eLearning strategies you all have used, and or, ways of talking to this parent to resolve the daily issues.
Solution: (Rates are posted for this solution!)
I would email the parent and ask where the struggle is occurring and see if you can work with the parent on a possible solution.