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  Case: Microsoft Teams Glitching Issues
A few students don't pop-up as in class, but they are emailing the teacher saying they are having issues logging into the class. These students are all emailing the teacher that they are receiving an error log-in notice. These students don't want to be marked as absent, but the teacher doesn't have time to deal with these technical issues because he still has an entire in-person class of students to attend to. What resources are available for the online student and how can teachers be prepared for these types of issues when teaching during COVID?

Solution: (Rates are posted for this solution!)
On teams there is a way to set up a phone number students can call into the class with. They can't access the chat or camera but they can hear and participate in class until their tech issues are figured out.
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: This is a good solution that doesn't require the teacher or student to set aside time to solve the technical issue.
Rated On: February 27, 2021 7:10 pm
Rated By: Torii Podmokly
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: I think this is a great problem solving solution that would work to help kids keep in the class and up to date until their computer fixes the issue.
Rated On: September 29, 2021 2:01 pm
Rated By: vuzuDe