Home | How It Works | Stats Login | Register         Case: Microsoft Teams Glitching Issues A few students don't pop-up as in class, but they are emailing the teacher saying they are having issues logging into the class. These students are all emailing the teacher that they are receiving an error log-in notice. These students don't want to be marked as absent, but the teacher doesn't have time to deal with these technical issues because he still has an entire in-person class of students to attend to. What resources are available for the online student and how can teachers be prepared for these types of issues when teaching during COVID? Solution: (Rates are posted for this solution!) Remember during this time that technology cannot always be reliable. For students who are having technical issues during every class period, make sure as the teacher to write down their names and reach out the technology assistant. That person is the best bet to really troubleshoot the issue. I would also email those students the technology assistants name and contact information as well. Since many are having the issue, there are many options to be prepared for when this happens. Depending on the school district, use the corresponding site similar to Canvas. Teachers can create modules with online work and even Google Docs that explain the work for the students who are not physically in class.