Home | How It Works | Stats Login | Register         Case: Microsoft Teams Glitching Issues A few students don't pop-up as in class, but they are emailing the teacher saying they are having issues logging into the class. These students are all emailing the teacher that they are receiving an error log-in notice. These students don't want to be marked as absent, but the teacher doesn't have time to deal with these technical issues because he still has an entire in-person class of students to attend to. What resources are available for the online student and how can teachers be prepared for these types of issues when teaching during COVID? Solution: (Rates are posted for this solution!) First and foremost, the teacher should tend to his in-person class of students. However, it is equally important to be considerate of the unreliability of technology and the learning curve that hybrid teaching presents to both students and teachers. With that being said, the teacher should also preface that students' inability to log into the class will not be held against them as long as they communicate. Additionally, the teacher should have alternative options for students who experience technical difficulties. For example, the teacher can record the class through Microsoft Teams and then post the recording and other activities to Canvas for students to watch and complete later. There should also be an option on Microsoft Teams for students to call into the meeting with a phone number, which would allow students to still participate. Depending on the grade level being taught, students may require additional assistance from someone at home.