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Case: Dealing with angry parent
You are teaching one of your classes, when all of a sudden, an outraged mother comes through the door and knocks down everything in her way. The parent's child and you have had a difficult time lately, due to disciplinary problems in the classroom. You have tried to set up meetings with the parents, but they refuse to come in, they just claim that the child is not at fault. You have just given the student another detention that day, and they had to call home. The mother is sick of you giving her child detention. She is yelling everything in the book at you and threatening to hurt you. It seems there is no way to calm her down, and there is a possibility that any move might make her go into attack mode which would threaten the students. What do you do?
Solution: (Rates are posted for this solution!)
There are a lot of possibilities to provide a solution to this scenerio. When dealing with the parent, it is best to document the child's problem behavior and your conversations about it, don't talk to a parent or write when you're mad, and talk to other teachers who work with the child. When you are meeting with the parent, start on a positive note, don't propose your solution first, use 'active' or reflective listening, describe the problem in behavioral, nonjudgmental terms, and never bring the child in the room until you and the parents are on the same side. If there continues to be issues then you need to bring it to your principals attention. |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: |
| Rated On: February 12, 2013 12:26 pm |
| Rated By: vaLury |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: |
| Rated On: February 22, 2013 3:49 pm |
| Rated By: ypedeD |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: |
| Rated On: March 2, 2013 1:54 pm |
| Rated By: emaLeP |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: |
| Rated On: March 2, 2013 2:28 pm |
| Rated By: eHeGuL |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: Showing documentation of the child's behavior is a good solution to this problem. It will help the parent understand why their child is being sent to detention and how they can help prevent them from going back. |
| Rated On: October 19, 2014 10:51 pm |
| Rated By: dePyja |
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