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  Case: No email response
I have emailed parent many times about the student being bullied. The parent does not respond to email but then shows up in front office demanding a meeting with teacher and principal.
Solution: (Rates are posted for this solution!)
I would go through with the meeting that the parents are requesting and show them the multiple emails you've sent regarding the issue. After, I would try to come up with a solution/solutions to get the issue resolved appropriately and efficiently.