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  Case: My child isn't wrong
What is the best way to deal with a parent who never thinks their child does anything wrong? They think their child does not lie and will never intentionally hurt or make fun of someone else. The Principal has even brought this up to the attention of the parent. The parent is quick to blame the actions on other students instead of their child.
Solution: (Rates are posted for this solution!)
I think a great way to deal with this issue is to collect qualitative data. Keep written records on hand.