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  Case: Mother
You are teaching one of your classes, when all of a sudden, an outraged Mother comes through the door and knocks down everything in her way. The parent's child and you have had a difficult time lately, due to disciplinary problems in the classroom. You have tried to set up meetings with the parents, but they refuse to come in, they just claim that the child is not at fault. You have just given the student another detention that day, and they had to call home. The mother is sick of you giving her child detention. She is yelling everything in the book at you and threatening to hurt you. It seems there is no way to calm her down, and there is a possibility that any move might make her go into attack mode which would threaten the students. What do I do?
Solution: (Rates are posted for this solution!)
I think the biggest concern here is that this parent was just able to walk into the classroom uninvited; I would definitely be bringing that issue up to administration. In the moment I would tell the parent I would be happy to talk with them before/after school, during lunch, or even once I get my students working on an assignment, but that her disrupting the learning of not only her student but my other students would not be tolerated. If she agrees to wait for me in the hallway, I will contact administration and the school resource officer as soon as she leaves the room.