Home | How It Works | Stats Login | Register         Case: Difficult mom Mom comes to class right before class is to start. She starts to complain that her son does not have good grades in class. She has refused to email me back but then shows up at class door. She explains that her son was a football practice and that is why he cannot study and complete assessments. Solution: (Rates are posted for this solution!) I would make it known that I had tried to reach out to her and there was no response. Then I would try to deescalate the situation and make it known to her that football practice is not a reason for her student to not complete their work.