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Case: Dealing with angry parent
You are teaching one of your classes, when all of a sudden, an outraged mother comes through the door and knocks down everything in her way. The parent's child and you have had a difficult time lately, due to disciplinary problems in the classroom. You have tried to set up meetings with the parents, but they refuse to come in, they just claim that the child is not at fault. You have just given the student another detention that day, and they had to call home. The mother is sick of you giving her child detention. She is yelling everything in the book at you and threatening to hurt you. It seems there is no way to calm her down, and there is a possibility that any move might make her go into attack mode which would threaten the students. What do you do?
Solution: (Rates are posted for this solution!)
This type of scenario is a good example of why it is important to document all interactions with the parent and the student regarding issues in the classroom. I would contact the office immediately. The teacher needs to protect their students and this parent's behavior is unpredictable. It is not up to the teacher to resolve this very serious situation. The teacher should stay calm, try to reason with the parent and signal to 2 students to go get help right away if possible. After this situation is resolved, the teacher should by no means ever have contact with this parent again for their own protection. |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: |
| Rated On: February 12, 2013 12:15 pm |
| Rated By: vaLury |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: |
| Rated On: February 22, 2013 3:48 pm |
| Rated By: ypedeD |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: |
| Rated On: March 2, 2013 1:50 pm |
| Rated By: emaLeP |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: Getting help right is important. This is what I would do in this situation. |
| Rated On: October 19, 2014 2:22 am |
| Rated By: Ashley |
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Rating
| The suggested solution is respectful of the individual (student) |
Yes
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| The suggested solution is relevant to the case |
Yes
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| The suggested solution is reasonable (easy) for the teacher to implement |
Yes
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| The suggested solution is likely to solve the problem/issue |
Yes
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| The suggested solution is original |
Yes
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| Comments: |
| Rated On: October 10, 2017 12:14 am |
| Rated By: Nick |
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