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  Case: Dealing with angry parent
You are teaching one of your classes, when all of a sudden, an outraged mother comes through the door and knocks down everything in her way. The parent's child and you have had a difficult time lately, due to disciplinary problems in the classroom. You have tried to set up meetings with the parents, but they refuse to come in, they just claim that the child is not at fault. You have just given the student another detention that day, and they had to call home. The mother is sick of you giving her child detention. She is yelling everything in the book at you and threatening to hurt you. It seems there is no way to calm her down, and there is a possibility that any move might make her go into attack mode which would threaten the students. What do you do?
Solution: (Rates are posted for this solution!)
Considering this parent may be a threat to the students, you can call someone from the office to assist you, and separate the parent from the students as soon as possible. The best thing you can do is try to calm down the parent, while assistance comes to you. Let the parent know that this conversation can take place, but not in this current setting. There is a possibility that the parents could have no idea as to what is going on, as the child could be lying to their parents. It seems that this conversation was inevitable, and it is best for it to take place in private when both parties are calm.
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments:
Rated On: February 12, 2013 12:19 pm
Rated By: vaLury
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments:
Rated On: February 13, 2013 9:33 pm
Rated By: TaHazy
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments:
Rated On: February 22, 2013 3:50 pm
Rated By: ypedeD
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments:
Rated On: March 2, 2013 1:50 pm
Rated By: emaLeP
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: This solution calls for additional help, which seems necessary considering the parent's threatening behavior and indicates the need to separate the parent from the students which helps secure their safety. While stepping into the hall with the parent does not guarantee the teacher's safety, it could also provide a means for other teachers to overhear some of the activity and possibly call for help or come assist. When they have further discussion about the student's behavior, there should be other parties present from administration in case the conversation becomes heated again.
Rated On: October 20, 2014 12:53 am
Rated By: WeGuQy
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: I found this solution to be very helpful and I can use this in the future.
Rated On: February 24, 2015 2:33 am
Rated By: uVataS
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: Great solution! calling for backup is a great idea as well as try and clam the parent down so that there is no threat to the students in the classroom.
Rated On: October 5, 2015 12:27 am
Rated By: puLaGu
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments:
Rated On: October 10, 2017 12:13 am
Rated By: Nick
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: this is a useful solution
Rated On: February 23, 2018 9:27 pm
Rated By: eBejaP
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: I agree with this situation. I think calling for assistance is critical, including the SRO for the parents actions and language, and separating the students from the parent has to be the first priority. I agree that he conversation needs to happen in a private setting when both parties are come. This meeting should also have administration present.
Rated On: October 7, 2018 10:30 pm
Rated By: zazyny
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: This seems like an effective solution because it addresses the problem directly.
Rated On: October 11, 2018 1:06 am
Rated By: byRyLe
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: If I was in this situation, I would use this solution.
Rated On: October 13, 2018 2:07 am
Rated By: yreQan
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments: i agree
Rated On: October 18, 2018 2:27 am
Rated By: Carla Crumb