Home | How It Works | Stats Login | Register         Case: Translator Issues Mrs. Benson is a fourth grade teacher who has several students whose parents do not speak English. She has tried several times to contact the translator to help in meeting with these parents to discuss their child's grades. The translator will not communicate with the teacher regarding the students. What can she do to help keep communication flowing from school to home for these Hispanic parents? Solution: (Rates are posted for this solution!) I would always email the translator to begin as a form of communication to get involved with meeting with the family who speaks Hispanic. This allows you as a teacher to have a paper trail of what you have done to communicate with the family. After two email attempts I would go speak with the translator personally and document your conversation with him/her. If the issue is still not resolved I would get their immediate supervisor involved and bring all documentation of how you tried to get the translator involved so that you are covering yourself. This should resolve the situation but if not you could always make a formal complaint to the board of education.