Home | How It Works | Stats Login | Register         Case: Chastising a Student A student's parent was recently incarcerated so they allowed a family member to be recalled for reinforcement if the teacher needed the help. This family friend was allowed to chastise the student when they misbehaved. The teacher was unaware when the parent was released so they continued to contact the family friend. This angered the parent who called the teacher and was very irate. How should the teacher resolve this problem? Solution: (Rates are posted for this solution!) Document the situation and contact your administrator. If the parent is irate hang up the phone and document the situation. If the parent calls back do not answer. You are the professional and being yelled at is not something you have to put up with. Have a guidance counselor or administrator set up a parent teacher conference. Invite your SRO to join the meeting. The administrator needs to set the tone of the meeting at the beginning and the parent must be made aware that if they become irate they will be escorted out of the school building.                 Rating The suggested solution is respectful of the individual (student) No The suggested solution is relevant to the case No The suggested solution is reasonable (easy) for the teacher to implement No The suggested solution is likely to solve the problem/issue No The suggested solution is original No Comments: I would not hang up the phone. To me that is not remaining professional. I would instead be apologetic, and be the bigger person, but would definitely document the incident. Rated On: October 19, 2014 9:05 pm Rated By: SuGaNe                 Rating The suggested solution is respectful of the individual (student) No The suggested solution is relevant to the case No The suggested solution is reasonable (easy) for the teacher to implement No The suggested solution is likely to solve the problem/issue No The suggested solution is original No Comments: I agree that as a professional you shouldn't have to put up with an angry parent but this is your job. Doing something like hang up on the parent will only anger them more and make the situation worse. Rated On: October 16, 2017 2:00 am Rated By: guXyLy