Home | How It Works | Stats Login | Register         Case: 20 minutes late, no exam for you Brian is a student in your Monday class. He is furious that you won't let him take an exam because he showed up 20 minutes late. He throws down his textbooks, knocks over a desk, and yells at you, "This ain't over!" before storming out of the class. You report the incident to office. Through the grapevine, you hear that the student had been sent to the Counseling Center, but you don't know the results of the intervention. The next day, you are shocked to see Brian walk into class and sit down in the front row. He stares daggers at you the entire class. What do you do? Solution: (Rates are posted for this solution!) I would welcome Brian back with a smile and a clean slate. I would also praise his proper behavior of coming to class on time and going to his desk quietly. Through avoiding his glare and trying to start on a positive note, I believe Brian's behavior will change in a positive way.