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  Case: 20 minutes late, no exam for you
Brian is a student in your Monday class. He is furious that you won't let him take an exam because he showed up 20 minutes late. He throws down his textbooks, knocks over a desk, and yells at you, "This ain't over!" before storming out of the class. You report the incident to office. Through the grapevine, you hear that the student had been sent to the Counseling Center, but you don't know the results of the intervention. The next day, you are shocked to see Brian walk into class and sit down in the front row. He stares daggers at you the entire class. What do you do?
Solution: (Rates are posted for this solution!)
If a student comes in late to class it is a good idea to simply ask them why they are late. Finding out that he was at the Counseling Center, the teacher should then pull the student aside, one on one, and ask why they were late. The teacher should apologize for not knowing that the student was not in class due them being in the Counseling Center, and allow the student to complete the exam.