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  Case: Dealing with angry parent
You are teaching one of your classes, when all of a sudden, an outraged mother comes through the door and knocks down everything in her way. The parent's child and you have had a difficult time lately, due to disciplinary problems in the classroom. You have tried to set up meetings with the parents, but they refuse to come in, they just claim that the child is not at fault. You have just given the student another detention that day, and they had to call home. The mother is sick of you giving her child detention. She is yelling everything in the book at you and threatening to hurt you. It seems there is no way to calm her down, and there is a possibility that any move might make her go into attack mode which would threaten the students. What do you do?
Solution: (Rates are posted for this solution!)
I would ask the parent to please calm down, while I pick up the phone and ask for assistance. I would invite the parent to sit down and stay during class. I will explain that she can see first hand how the class is run. I would invite her to come in as often as she would like, as long as she is not disruptful, disrespectful or using inapropriate language. I would ask her if she would stay in class and assist in the behaivior of her child then I would let the child skip detention. Once I was done teaching I would ask her to talk quietly by my desk. I would ask her for solutions to the students behavior, maybe if she is involved she would not be so angry.
 
     
     
  Rating
The suggested solution is respectful of the individual (student) No
The suggested solution is relevant to the case No
The suggested solution is reasonable (easy) for the teacher to implement No
The suggested solution is likely to solve the problem/issue No
The suggested solution is original No
Comments:
Rated On: February 12, 2013 12:16 pm
Rated By: vaLury
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments:
Rated On: February 22, 2013 3:50 pm
Rated By: ypedeD
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement No
The suggested solution is likely to solve the problem/issue No
The suggested solution is original No
Comments: I think that once the problem has reached this point with the parent the teacher should not have the parent in the classroom. Things should be handled by administration at this point. It is very inappropriate for a parent to act this way in front of other students. They are a threat and should not be given more opportunities to act the way they did.
Rated On: March 2, 2013 1:53 pm
Rated By: emaLeP
 
     
     
  Rating
The suggested solution is respectful of the individual (student) Yes
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement Yes
The suggested solution is likely to solve the problem/issue Yes
The suggested solution is original Yes
Comments:
Rated On: March 2, 2013 2:28 pm
Rated By: eHeGuL
 
     
     
  Rating
The suggested solution is respectful of the individual (student) No
The suggested solution is relevant to the case Yes
The suggested solution is reasonable (easy) for the teacher to implement No
The suggested solution is likely to solve the problem/issue No
The suggested solution is original Yes
Comments: I think the idea is well meaning but I do not think it is within the best interest of the teacher or the students.
Rated On: October 18, 2014 10:42 pm
Rated By: adenar
 
     
     
  Rating
The suggested solution is respectful of the individual (student) No
The suggested solution is relevant to the case No
The suggested solution is reasonable (easy) for the teacher to implement No
The suggested solution is likely to solve the problem/issue No
The suggested solution is original No
Comments: I think this solution is one that would have been possible prior to it escalating to this scenario. When the parent is screaming, throwing things, and threatening bodily harm it seems like it would be best to remove her from the situation immediately, not invite her to stay. Perhaps after she has spoken with administration and calmed down, in the future she could schedule a time to sit with the class, but a parent coming in that angry has likely scared the students as well and is jeopardizing their safety.
Rated On: October 20, 2014 12:58 am
Rated By: WeGuQy
 
     
     
  Rating
The suggested solution is respectful of the individual (student) No
The suggested solution is relevant to the case No
The suggested solution is reasonable (easy) for the teacher to implement No
The suggested solution is likely to solve the problem/issue No
The suggested solution is original No
Comments: this is not useful
Rated On: February 23, 2018 9:28 pm
Rated By: eBejaP