Home | How It Works | Stats Login | Register         Case: Student calls home with a complaint You are a middle school teacher. Kelly Illalot, a very capable, yet unmotivated girl, misses your class a lot, and therefore, has a low grade. She often goes to the sick room to rest, and complains of everything from headaches to menstrual cramps. Her parents come and get her every time she calls home with a complaint. How would you handle this situation? Solution: (Rates are posted for this solution!) I would start by contacting the parents to see if there are health issues the school is not aware of. I would also suggest a conference in which an administrator and the school nurse were present. If the student is not 504 or hospital homebound eligible, I would stress to the parents the importance of keeping their student in class and the consequences and missed opportunities on learning of constantly being out.